This policy is intended to ensure the protection of personal information and to govern how Auberge du Lac Taureau collects, uses, communicates, retains, destroys, or otherwise manages it. It also aims to inform any concerned individual of how their information is processed.

Auberge du Lac Taureau takes the protection of personal information very seriously. This policy outlines the measures implemented to ensure such protection and informs our clientele and staff of our commitments regarding confidentiality.

This policy applies to all activities of Auberge du Lac Taureau, including all staff members, clients, its website, and the software it uses for business purposes.

It applies to all personal information collected by the Auberge.

Personal information refers to any information about an identified or identifiable natural person. This includes, but is not limited to, names, home addresses, email addresses, phone numbers, IP addresses, and any data relating to the physical, physiological, genetic, economic, cultural, or social identity of an individual.

Business-related information, such as company names or physical addresses, is not considered personal information under this policy.

By accessing the Auberge du Lac Taureau website, users acknowledge that they have read the legal notices and general terms of use.

During browsing, users may be asked to voluntarily provide personal information, such as name, email, mailing address, or banking data when making a transaction. Such data is necessary to access certain services.

Users have the right to withhold personal information. However, access to certain services may not be possible without it. Consent provided may be withdrawn at any time. Data will be retained only for the period necessary to fulfill its intended purposes.

Auberge du Lac Taureau is committed to processing personal information in a transparent, respectful, and secure manner. In accordance with Law 25, any data subject has the following rights:

• The right to be informed of the purposes and methods of data collection;
• The right to refuse the collection of certain data, unless it is essential to the provision of a service;
• The right to know the categories of individuals who will have access to the information;
• The right to be informed of the retention period of their data;
• The right to request correction, de-indexation, or deletion of their personal information;
• The right to data portability in a structured and commonly used technological format.

Before or at the time of collection, the Auberge will inform the individual of the purposes, their rights, and the means to exercise them (see section 10).

As part of its operations, Auberge du Lac Taureau may collect various types of personal information for specific purposes. The individuals concerned will be informed at the time of collection of the objectives and methods used.

Unless a minimum retention period is required by law, information is only kept for the duration necessary to achieve the purposes for which it was collected.

Once this period has expired, or when the data is no longer required, the Auberge will ensure it is securely destroyed or anonymized.

Auberge du Lac Taureau applies strict security measures appropriate to the nature and sensitivity of the personal information it processes. Only authorized employees who need access to this data to perform their duties are granted such access.

Video surveillance is used solely for security purposes and complies with applicable laws (Quebec Civil Code, Charter of Human Rights and Freedoms, and the Access to Information and Privacy Protection Act). Recordings are only reviewed in the event of an incident.

Auberge du Lac Taureau is responsible for the personal information it holds. The General Manager is designated as the Privacy Officer and is responsible for ensuring legal compliance, approving governance policies, and overseeing employee training related to privacy matters.

Any request regarding access, correction, or withdrawal of consent must be submitted in writing to the Privacy Officer.

Subject to legal restrictions, any individual may consult their personal data, request corrections, or demand cessation of disclosure or de-indexing. The Privacy Officer must respond in writing within 30 days of receiving the request.

The website uses cookies to improve browsing experience and collect anonymous statistical data. Users may configure their browser settings to refuse cookies, though this may affect certain functionalities of the site.

Any person wishing to file a complaint regarding the application of this policy or the management of their personal data may do so in writing to:
Yves Pineault
General Manager
data.privacy@lactaureau.com

Updates: This policy may be modified at any time. Users are encouraged to review it regularly.