Assistance with group coordination : 

• Configure groups in the reservation system: rates, rooms, distribution of charges, etc.
• Assign rooms in the block according to the list of names for each person in the group.
• Manage individual reservations and billing for groups without a single invoice.
• Reserve group dinners at the restaurant via the platform.
• Coordinate small groups, with or without accommodation, requiring minimal supervision.
• Perform any other tasks required to support the sales/group coordinators.

Administrative management :

• Collect guarantee deposits upon signing contracts, and issue invoices and receipts as needed.
• Perform final billing for each group (entering and extracting transactions, searching for invoices, verifying reports).
• Follow up on invoice payments according to due dates, provide follow-up on the status of accounts receivable
• Any other related tasks

Sales support :

• Contribute to the development of group and event sales opportunities (solicitation, special projects, etc.)
• Any other assistance tasks related to groups

Internal and external communication :

• Act as a liaison for team managers when coordinating groups
• Actively participate in sales team meetings, functional meetings, and internal communication
• Understand customer needs and propose appropriate solutions

Professional Qualifications:

• Proven experience in a similar role within the hospitality, tourism, or events industry.
• Experience in the tours and travel sector is a definite asset.
• Fluency in both French and English, with excellent verbal and written communication skills.
• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Skills:

• Attention to detail
• Exceptional interpersonal and communication skills.
• Highly organized with strong planning abilities.
• Strong leadership, autonomy, and creative problem-solving skills.
• A dedicated team player with a dynamic and professional attitude.
• Strong commitment to providing excellent customer service.

• A work environment in the great outdoors that won't even make you feel like you come home to work every morning.
• The chance to grow with friendly, welcoming, charming, caring colleagues and more (the list goes on).
• The possibility of having a cheap accommodation in the village of Saint-Michel-des-Saints (less than 15 minutes by car).
• Free access to several activities offered on site during your free time.
  • In all seasons: the swimming pool & baths area
  • In summer: canoe, kayak, pedal boat, paddleboard
  • In winter: cross-country skiing, snowshoeing, skating, tubing...
• The opportunity to enjoy the activities at a lower cost with a discount exclusively for our employees.
  • In summer: watercraft, pontoon, rowboat, ATV, fatbike, pond fishing
  • In winter: snowmobile, dog sledding, fatbike, ice fishing
• A little bit hungry about working hours? No worries, we also offer you a discount at the restaurant and bistro on site at the Auberge.
• Discounts for family and friends at Auberge du Lac Taureau and an employee discount at all Ôrigine Artisans Hôteliers hotels. 

Do you want to live this completely out of the ordinary experience with a warm and dynamic team? All you have to do is send us your CV! We look forward to meeting you, and who knows, welcoming you to our great family!