Upon your arrival, you were given a blue card and a red card per person:

• Blue card: exchangeable for a beach/pool towel
• Red card: exchangeable for a bathrobe

To obtain a towel or bathrobe, please present your card at the front desk. At the end of your stay (or once you are done using them), return the items to the front desk and you will receive your corresponding card back. Even if you do not wish to use these items, please keep your cards: they will all be required upon your departure. Any missing card will result in a fee of $50 + taxes.

Here is the schedule of our housekeeping service according to the number of nights of your stay.

Partial housekeeping service :

• Making the bed
• Empty garbage cans
• Change towels in the bath
• Quick sweeping if needed

Full housekeeping service:

• All elements of the partial housekeeping service
• Change of sheets

Is there a code for the Wifi? No, you only need to connect to the "Toro-Guest" network.

How does the Inissia Nespresso machine work? Press the "On" button on the machine, place a container under the coffee outlet, insert a capsule with the curved part towards the wall, lower the handle towards you and press the "On" button again. For a Risetto, press the button again. It is important to eject the capsule after each use by lifting the handle upwards.

Purple capsule (Firenze Arpeggio decaffeinated): intense and creamy coffee, decaffeinated  
Black capsule (Ristretto Italiano): powerful and contrasted coffee  
Blue capsule (Vivalto Lungo): fruity coffee 

Can I have extra coffee capsules? Additional capsules are available at the front desk.

Can I have tea instead of coffee? Tea is available upon request at the reception.

Is the water in the chamber safe to drink? Absolutely, it is completely drinkable. You also have access to several water dispensers in the common areas.

Are there microwaves available? Yes, you will find them in the common areas.

What products are used in the room? They are products from the Malté line.

Is it possible to open the windows? The louvers open like a door to provide a better view of the site.

Is it possible to smoke on the balcony? No, we have designated smoking areas at the front and back of the Inn, always 9 meters from a door or window.

How do I open my door to access the balcony or terrace? You must lift the handle up and then turn the latch. Please do not hesitate to contact us if you need assistance. We will be happy to help you!

What is the check-out time? You must vacate your room by 11:00 a.m., but you can still enjoy the Auberge's site afterwards. You can request a late check-out at the front desk for an additional fee ($), subject to availability during your stay.

If you have any further questions about the equipment in your room, please contact the reception by dialing "0" on your phone or send a mail to info@lactaureau.com.

We want you to have a comfortable stay with us. If you forgot something at home (toothbrush, toothpaste, comb, etc.), take a look at our store next to the front desk. We probably have what you need!